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New Patients

Welcome to Canyonlands Natural Medicine! We have complied our most frequently asked questions to give you a better understanding of what to expect when choosing our clinic.

Office Visits

Your initial visit is 90 minutes for $399, which includes a review of your health history, examination and complimentary blood draw, if indicated. Specialty lab testing, supplements and products are not included in this consultation price. In some circumstances we may have a shorter new patient visit, which would range from $299-$375.


Follow up visits: are generally scheduled for 45min but can range between 20 and 90 minutes. Visits are billed based upon the time spent face to face with your doctor at a rate of $200 per hour. Visits are offered in person or remotely via phone or telehealth.

 

Labs: Our providers work with conventional labs that can utilize insurance as well as specialty labs that cannot be billed to insurance. Cost estimates for specialty labs can be found on our Estimated Costs page here. Phlebotomy services are $30 outside of a new patient visit.

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Treatments: Our providers initiate an in-depth treatment at your first follow up visit based upon lab results or discoveries from our comprehensive testing and exams. Some treatments will be initiated at a new patient visit, if they are indicated, or if you're in need of prescription medication refills.


Planning for your care: We suggest that you plan for an initial visit and at least two follow up visits to optimize results and make adjustments. If you are interested in frequent tune up visits, we suggest you consider our subscription services. Supplement costs and lab fees are highly variable, and each individual will have different costs based upon their needs. Please see our Estimated Costs here to help you determine a budget for our services. All information regarding these types of services should be considered an estimate, and not a guarantee of total costs of these services or products.

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Fees: A deposit for your initial visit is required when booking. Please provide at least 3 days notice if rescheduling your new patient visit. For follow ups, cancellation fees may be assessed if cancellation is requested within 24 hours of your appointment.

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Pediatrics: We see children for problem focused visits. Please contact our office to find out more.

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Insurance

Lab Services: We use LabCorp and Quest for our blood draws, both of which can bill commercial insurances. Insurance coverage is dependent on your lab benefits. Specialty testing or testing that is not deemed "medically necessary" by insurance may not be covered. If you have Medicare, Medicaid or Tricare insurance, please contact our office to ask what options are available. 


Appointments: We are a self pay clinic and do not bill insurance for your appointment. Upon request, we can provide you with a superbill which would allow you to request reimbursement from your insurance company for an out-of-network visit. We also accept HSA or FSA forms of payment for all services at the clinic. 

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Health Savings and Flex Spending Accounts (HSA/FSA)

Our services are HSA and FSA eligible. When we prescribe a dietary supplement for the management of your healthcare, you can also use your HSA when purchasing through Fullscript, one of our preferred distributors.

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Subscription Services

We offer subscription discount plans available in two tiers. Subscription plans begin after the initial new patient visit and require a minimum 3 month commitment to our subscription plans is required.


Wellness Plan: $99 per month
- Includes one 30 minute visit monthly.
- If your visit exceeds 30 minutes, the visit continues at a rate of 10% off the extra time spent.

- 10% off supplements and further visits or added time.
- Half off phlebotomy fee, letters, or documentation services.


Comprehensive Plan: $149 per month
- Includes one 45 minute visit monthly.
- If your visit exceeds 45 minutes, the visit continues at a rate of 15% off the extra time spent.
- 15% off supplements and further visits or added time.
- One free blood draw per 3 month period. Half off all other blood draws.
- Half off letters, or documentation services.

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Additional FAQs

What are your clinic protocols for my condition? You might be surprised to learn that we do not do protocol based medicine at our clinic. Many clinics require you to order a predetermined set of tests and supplements based upon a questionnaire or your broad set of symptoms. We believe that customized, personalized care is the best approach to your health. Please note this also means we take care not to order a lot of testing that isn't essential to your healthcare plan.

I've been on my dietary supplements for 1-2 weeks and still don't feel better. Should I stop treatment? Don't give up, and don't stop treatment! Please note that natural medicines can take up to 8 weeks of regular dosing for you to see gains. Given that these treatments are commonly trying to help improve your body's natural function, they can take much longer than a typical pharmaceutical medication that is intended to interrupt or suppress function.
We find that success with Naturopathic care depends greatly on your participation and dedication to lifestyle based therapies and your follow up with our team. Follow up visits are essential to adjust your regimen and improve effectiveness.

​I just got a lab bill, but I paid you for my visit and blood draw. Why am I being billed again? For most laboratory testing, our office does not collect the money for testing. There are a select few companies for which we collect money for services. In most instances, if you're getting a bill from the lab, this is likely not an error.

 

I just received an 'Explanation of Benefits' from my insurance company and it says I need to pay for a lab test. Do I need to pay my insurance company for this amount?
Remember, an explanation of benefits (EOB) sent by your insurance company is not a bill. Once you receive a bill from the lab, this is the amount you are expected to pay. These numbers are not always the same as what is on the EOB. When in doubt, call the lab who provided the service.

If you ever have questions about the way a lab was billed, we encourage communication with our office. We strive to provide you with the most accurate information possible regarding services we have ordered.

 

Get in Touch

For additional questions or to schedule your New Patient Visit, call us at (801) 441-0549!

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